Shipping policy

Welcome to Birch Trail. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for information regarding processing times, shipping methods, delivery estimates, and other important details.

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed, shipped, or delivered on weekends or holidays.
• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Please note that delivery times are estimates and are not guaranteed.

Domestic Shipping

We currently ship throughout the United States. Delivery times may vary depending on your location and carrier availability.

International Shipping

We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.

Delivery times for international orders typically range from 7–21 business days, depending on the destination.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

While we strive to meet estimated delivery dates, Birch Trail is not responsible for delays caused by:

• Weather conditions
• Carrier disruptions
• Customs processing
• Incorrect shipping information provided by customers
• Other circumstances beyond our control

Incorrect Addresses

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee address changes once an order has been processed.

Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. Include your order number and any relevant photos so we can assist with a resolution.

Split Shipments

In some cases, orders containing multiple items may be shipped separately to ensure faster delivery. If this occurs, you will receive tracking information for each shipment.

Contact Us

If you have any questions about shipping, please contact us:

Birch Trail
Email: teddysuarez477@gmail.com
Phone: 9089227042
Website: www.birchtrail.com

Thank you for shopping with Birch Trail. We appreciate your business and look forward to serving you.